In line with international guidelines, our pharmacovigilance program monitors, assesses and evaluates all adverse drug reports. Novugen is committed to providing safe and effective medicines and we go beyond just our ethical obligation and take every possible step to ensure patient safety.
As a patient and a consumer of our products, you are also an important member of the healthcare team. Your actions can make a valuable impact to other patients and you.
Understand how to use your medicine safely and its possible effects.
Read the product information and any other trusted resources available.
Speak to your healthcare provider about your specific conditions.
If you experience an adverse event from any of our drugs, please inform your physician and then report it to us. This shall help us track the safety of our medicines accurately.
Report Adverse Events / Side Effects
Report Product Complaints
Submit Medical Inquiries
Tel: +603 5870 2242
Email: patientsafety-my@novugen.com
You may also contact the National Pharmaceutical Regulatory Agency (NPRA) directly.
Tel: 1-888-966-8843 (working hours 08:00 AM EST to 05:00 PM EST)
Email: patientsafety-us@novugen.com
You may also contact U.S. Food & Drug Administration (FDA) directly.
Tel: 1-800-FDA-1088
Your local authorities may have specific processes in place to handle adverse events reports. Please seek for advice from your local physician or health care provider for more information or contact your local health authority.
